Refund Policy

            **Majix 1-Month Refund Policy**

At Majix, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your product, you may request a refund within 1 month (30 days) of the purchase date.

### Eligibility Criteria:
- **Purchase Date:** Refund requests must be made within 30 days of the original purchase date.
- **Condition of Product:** To qualify for a refund, the product must be returned in its original condition, including all packaging, tags, and accessories. Products that are damaged, altered, or not in their original condition may not be eligible for a full refund.
- **Proof of Purchase:** A valid proof of purchase, such as an order confirmation, receipt, or invoice, is required to process the refund.

### Non-Refundable Items:
- Gift cards or store credit
- Clearance or final sale items
- Custom or personalized products

### Refund Process:
1. **Request a Refund:** To initiate a refund, please contact our customer service team (Contacts us/Customer Service) with your order details and reason for return.
2. **Return Authorization:** Once your refund request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to return the product.
3. **Return the Product:** Please ship the product back to us within 7 days of receiving the RAN. Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.
4. **Refund Issuance:** Once the returned product is received and inspected, we will process your refund. The refund will be issued to the original payment method within 3-5 business days.

### Contact Us:
If you have any questions or need assistance with the refund process, please reach out to our customer service team.

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This policy ensures clarity and sets expectations for both the brand and the customer. Make sure to adjust the contact details and any other specific information as necessary.